Project Management Officer (PMO)

Why Dataquest?

Dataquest (UK) Ltd is a leading Managed Service Provider, including IT, Cloud, Managed Print and Telecoms Solutions & UC. The company based in the heart of the City of London, in the middle of multiple transportation hubs, such as Liverpool Street, Old Street and Moorgate Stations.

Our new and modern offices are open plan with a friendly, social culture that exudes a good fun, working environment. From the shareholders down, we demonstrate the motto “work hard, play hard”, demonstrated by the social events we hold throughout the year.

We believe in creating an environment in which our people can thrive; we encourage everyone to maintain a healthy work/life balance, and we believe strongly in investing in our employees’ future. We look for ambitious, driven and hardworking people to join our team.

As a Sales Executive you will be joining our highly successful Sales Team and will be reporting to our Sales Director.


Business Team:
IT Service Delivery Team

Reports to:
Service Delivery Management

Based at West Drayton site 4 days a week – 1 day WFH

The Role

  • To define, improve and assure, the project team and delivery process by collecting and maintaining data, reporting, and ensuring consistency in an agile environment.
  • Help set up and maintain small PMO function.
  • Help with team improvement and challenges across a small team.
  • Help the build team development and provide learning experiences to Junior PM’s.

Key Focus Areas

  • Provides documentation and detailed guidance on project management processes, procedures, tools, and techniques.
  • Sets-up, supports and provides detailed guidance on project management software.
  • Provides advice and guidance on individual project proposals and plans.
  • Help to produce planned and updated project and summary reports, including cost breakdowns and summaries with Junior team members.
  • Works with teams to maintain programme and or project files.
  • When necessary, manages project changes. Can review processes and recommend changes.
  • Defines, and ensures adherence to processes, procedures, tools, and techniques within an agile environment.
  • Hold regular project drumbeat calls.
  • Provide support to the leads in maintaining momentum and progress.
  • Can help manage project risks.
  • Scheduling, documentation, stakeholder and internal team communications, timeline management
  • Take lead and manage adhoc back-office Admin to the project team and or client/users.

Key Behaviours

  • Remain flexible – can do attitude will lead by example and be prepared to go the extra mile when needed.
  • Approachable – engage staff of all levels.
  • Be able to ask questions.
  • Look for solutions, improvements, opportunities for process optimisation.
  • Work within the team to proactively surface key information
  • Enjoy working in a challengingly paced environment and have good prioritisation skills to balance key priorities.
  • Resilient with a propensity to persevere.

Key Skills, Qualifications and Experience

  • Proven track record in successfully delivering PMO outputs for a program and or projects.
  • Demonstrable experience (3+ years) in a PMO role within a high pressure, and or complex global team
  • Ability to engage and work within a multi-functional project team.
  • Good interpersonal skills and judgement- projects can engage a wide range and or diverse stakeholders.
  • Ability to communicate, negotiate and influence effectively to develop strong working relations and resolve issues.
  • Strong technical and analytical skills- PowerPoint, Excel, and Word.


  • Has good knowledge of the project development life cycle, and issues associated with the implementation of projects within IT.
  • Educated to bachelor’s degree level or holds a relevant professional qualification.
  • Prince 2 Foundation Practitioner
  • Principles, methods, techniques and tools required for the effective management of projects from initiation through to implementation.
  • Methods and techniques for reporting progress and financial conformance against an agreed plan
  • Good understanding of tools and techniques for RAID (including risk management).


  • Knowledge to be able to assist the junior project managers control and manage IT information and project artifacts.
  • Principles, methods, techniques, and tools for the effective management of a project and related activities through to the successful achievement

You may be required to travel and work at other business locations at times.