Royal Mail Franking Machine Decertification

What does decertification mean?

From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines. Mailmark franking uses a 2D barcode which provides the most efficient and accurate way for processing mail.

To help guide you through this process we have compiled a list of answers to our most frequent questions. Can’t seem to find an answer to your question? fill in the contact form and one of our experts will be happy to get in touch and help!

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Frequently asked questions

What are the benefits of upgrading to a new franking machine?

Franking your mail brings a variety of benefits to your business, such as ensuring hassle-free processes by eliminating trips to the post office. And on top of this, by using Royal Mail Mailmark you can save up to 29% versus using stamps. However, its not just cost savings and convenience that a new franking machine can bring to the table.


Does franking still make sense for me?

Quadient believes in the continued effectiveness of mail, which is why no one invests more in mailing solutions in the UK than us. So if you have seen a drop in your mailing volumes, we are sure that we have the right solution for your business needs. Fill in the contact form and one of our experts will be in touch.


What is Mailmark?

Mailmark is the new generation of the franking mark. The traditional franking mark features a town and crown, whereas Mailmark replaces this with a 2D barcode. For more information on Mailmark and its benefits, read our blog.


Why is Royal Mail decertifying standard franking machines?

The Royal Mail are changing to the 2D barcode technology of Mailmark because it is the most efficient and accurate way of processing mail.


What can I do with my old machine?

If you have concerns or questions regarding your old machine, fill in the contact form and we will get in touch to discuss your best options.

Get in touch

For further information about our services and products, please get in touch with us, and one of our experts will be able to help get your quest on the way for better business performance.

E: [email protected]
T: +44 (0)20 7392 8886

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