Mobile recording is an essential tool for organisations in regulated industries, supporting both compliance and transparency in customer interactions. By capturing and securely storing mobile conversations, organisations can ensure they meet regulatory requirements and maintain a clear record of client interactions.
For industries such as finance, legal, and healthcare, mobile recording is crucial for quality assurance, risk management, and safeguarding customer information. With Dataquest’s mobile recording solutions, you can get a reliable, compliant way to document your calls.
Our mobile recording solutions are specifically designed to align with industry regulations, such as GDPR and MiFID II, ensuring that you meet the required standards for data security and privacy.
Unlike traditional recording solutions that rely on third-party applications, our approach is fully integrated into the SIM card itself. Native SIM-based recording eliminates the need for external apps, reducing complexity and enhancing security. By capturing and storing calls directly through the SIM, we offer a streamlined, compliant recording solution that’s easy to manage and always aligned with regulatory requirements.
Our mobile recording solutions are designed with essential features to support compliance and improve efficiency. These capabilities ensure that every recorded interaction is stored securely and readily accessible for auditing or training purposes.
Key features include:
Detailed Record Management: Organised, timestamped records, allowing for streamlined retrieval and efficient record-keeping for compliance and performance monitoring.
Secure Storage: All recordings are stored securely with encryption to protect sensitive information and maintain data privacy standards.
Easy Access And Retrieval: Authorised personnel can quickly access recorded calls when needed, supporting auditing, quality assurance, and training for continuous improvement.
Users can rely on automatic recording without the need to initiate any setup, ensuring consistent compliance.
By avoiding third-party applications, native SIM recording reduces vulnerabilities, protecting sensitive customer information from potential security risks.
Integrated directly within the SIM card, our recording solution captures every call, providing a dependable compliance tool for businesses that require comprehensive documentation.
Dataquest’s mobile recording solutions provide businesses with a secure, compliance-focused solution integrated directly into the SIM card, eliminating the need for third-party applications. Our native SIM-based recording system not only simplifies compliance management but also ensures sensitive interactions are captured seamlessly and securely.
Read full story
Read full story
Read full story
Read full story
Read full story
Read full story
Read full story
Read full story
Read full story
Read full story
