Microsoft Teams has evolved beyond a collaboration platform, now offering robust telephony features that streamline communication within a single, easy-to-use interface. With Teams telephony, businesses can manage calls, video conferencing, and instant messaging without the need to consult multiple separate systems.
Find out more by speaking to an expert.
Speak with a specialist to find out more about our Microsoft Teams services.
We offer seamless integration with leading telephony providers, including 8×8, Gamma, and 3CX. We partner with multiple providers, taking an agnostic approach to ensure each of our customers get a solution that fits their unique communication needs.
Our flexible approach means you can choose the system that aligns best with your business objectives:
With Dataquest’s integration services, Microsoft Teams transforms into a unified communication hub, giving you the flexibility to select the best-fit telephony platform that scales as your business grows.
Access detailed call analytics and insights to monitor performance, better understand customer interactions, and drive improvements in communication strategy.
Enable advanced recording options, including sentiment analysis, transcription, and PCI-compliant storage, ideal for maintaining compliance, quality assurance, and gaining valuable customer insights.
Integrate contact centre functionality to support high call volumes, provide precise call management, and enable your team to deliver seamless customer experiences at scale.
Our consultancy begins with a deep dive into your organisation’s communication requirements. We ensure that every aspect of your Microsoft Teams setup aligns with your immediate objectives and long-term growth plans.
Our team will collaborate closely with your organisation, assessing current infrastructure to identify gaps and design an integrated solution that optimises Teams as a telephony platform.
From initial consultation to deployment and ongoing support, we work with you every step of the way, adapting as your business needs evolve.
Choosing Dataquest for your Microsoft Teams telephony solution means partnering with a team dedicated to delivering flexible, high-performance communication tools that fit your unique business needs. Our agnostic approach allows us to integrate Microsoft Teams with a variety of leading telephony providers, giving you the freedom to choose the best fit without being limited to a single solution.
Contact us today to discuss your telephony requirements.
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